Legal

This Privacy Policy explains how Loop (“we”, “us”) collects, uses, and protects your information when you use our website and services. By using Loop, you agree to the practices described here.

1. Information we collect

We collect the details you give us when you create an account or register for an event — such as your name, email, phone number, and the information needed to process your registration. We also collect basic usage data (like pages visited and device type) to keep the service running and improve it.

2. How we use your information

We use your information to create and manage your account, process registrations and payments, send confirmations and important updates, provide support, and improve Loop. We may send you service-related notifications by email or SMS in connection with events you register for.

3. Payments

Payments are processed by our third-party payment provider. We do not store your full card details on our servers. The provider handles your payment information under its own security standards and privacy terms.

4. Sharing with organizers

When you register for an event, the organizer of that event receives the registration details needed to run it (such as your name, category, and contact information). Organizers are responsible for handling that information in line with applicable law.

5. Data retention

We keep your information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account at any time.

6. Your rights

You may access, correct, or delete your personal information from your account settings, or by contacting us. Subject to applicable law, you may also object to or restrict certain processing.

7. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the service is used. You can control cookies through your browser settings.

8. Security

We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.

9. Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the “Last updated” date above and, where appropriate, notify you.

10. Contact us

Questions about your privacy? Email us at privacy@loopevents.ph and we’ll be glad to help.